REFUND/RETURN POLICY
Hudson Wine Merchants stands behind all the wines and spirits we sell. If you open a bottle and find that it is defective, we will exchange it for a bottle of equal or greater value. The exchange value is based upon what you paid for the defective item, NOT the item’s price the day you return it. If you exchange an item for one of greater value, you will be asked to provide the retail price difference, along with any applicable taxes, at the time of the exchange.
Since we cannot control how bottles are stored once they leave our possession, we will only accept bottles for exchange within 30 days of purchase. Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt.
Bring your items back to Hudson Wine Merchants within 30 days of purchase, along with your original sales receipt. If your items were shipped or delivered, please call us at 518-828-6411 to discuss your options.
Defective items may be exchanged for items of equal or greater value. Refunds on returned spirits will be issued in the original form of payment.
Due to alcohol shipping restrictions, online orders can only be returned in stores.
